Contact & Support
How to get help with your Tikom purchase.
About this website
tikomrobots.com is the official Tikom information site and a participant in the Amazon Services LLC Associates Program. We share product information about the Tikom robot vacuum, cordless vacuum, and replacement parts collection to help shoppers pick the right model for their home.
Order support is on Amazon
Important: all Tikom products are sold and shipped through Amazon. For the fastest help with anything related to your purchase, contact Amazon customer service directly through your order page.
Shipping & delivery
Track packages, fix delivery issues, and report missing items via your Amazon account.
Payments & billing
All payment processing is handled securely by Amazon.
Returns & refunds
Start returns directly from your Amazon order. Refunds and exchanges are processed by Amazon.
Complaints & product issues
Report any quality concern through the Amazon order page so the marketplace and seller can resolve it for you.
Robot Vacuum Support
Product questions about the Tikom G8000 Max, L8000 Pro, or L8000 Plus — including setup, app pairing, mapping, and replacement parts.
[email protected]Cordless Vacuum Support
Product questions about the Tikom V450, V500, V700, V750, or V850 — including operation, accessories, and compatible filters or batteries.
[email protected]Site administration
For inquiries about this website only — content corrections, partnership requests, or technical issues with the site — please use the contact form available in our domain WHOIS records.
We can't help with Amazon orders, product returns, payments, or product-quality issues from here. For anything related to your purchase, please contact Amazon directly or the relevant Tikom product support email above.
Browse the Tikom Collection
Robot vacuum and mop combos, cordless stick vacuums, and replacement parts for everyday cleaning.
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